Privacy Policy

1. Introduction

Chessa Mason ("we," "us," or "our"), located at 2755 S Locust St Ste 150, Denver, CO 80222, United States, operates the website at https://www.chessamason.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with our real estate services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at chessa@chessamason.com or call (720) 698-4571.

2. Information We Collect

We may collect the following personal information when you use our Site or contact us:

• Name (first and last)
• Email address
• Phone number
• Mailing or property address
• Message content submitted through forms
• Inquiry type (e.g., buying, selling, investing)
• Technical data such as IP address, browser type, and pages visited (collected automatically)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Schedule consultations and follow up on your real estate needs
• Send you requested resources such as Buyer Guides or Seller Guides
• Send informational and promotional communications (with your consent)
• Send SMS/text messages related to your real estate inquiries and services
• Improve our website and services
• Comply with applicable legal obligations

4. SMS Communications

By providing your phone number on any form on this Site, you consent to receive text messages from Chessa Mason related to real estate services, appointment confirmations, follow-ups, and relevant property information.

• Message and data rates may apply.
• Message frequency may vary depending on your inquiry and our communications.
• To opt out at any time, reply STOP to any text message you receive from us.
• To receive help, reply HELP to any text message or contact us at chessa@chessamason.com.
• Consent to receive SMS messages is not a condition of purchase or receiving our services.

5. How We Share Your Information

We respect your privacy. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share information only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business (e.g., CRM platforms, email services), under strict confidentiality agreements
• When required by law, court order, or government regulation
• To protect the rights, property, or safety of Chessa Mason, our clients, or others

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Site may not function properly if cookies are disabled.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at chessa@chessamason.com.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

Contact Us

For privacy-related inquiries, please contact: